Your personal information is our top priority at 28bd9. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.
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You chose to trust 28bd9 when you created your account — and we take that trust seriously. This Privacy Policy ("Policy") explains how we handle your personal data. It applies to the 28bd9 website (https://28bd9.bet), mobile app, and all related services.
We believe privacy is a fundamental right. That's why 28bd9 only collects the data genuinely needed to deliver our services. We never sell your information or share it with unnecessary third parties.
Please note: By creating an account on 28bd9 or continuing to use our services, you agree to this Privacy Policy.
28bd9 collects various types of information to deliver its services. Details are outlined below:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Date of Birth | For age verification and identity confirmation | Yes |
| Mobile Number | For OTP verification and communication purposes | Yes |
| NID/Passport | KYC Verification & Legal Obligations | Yes, for withdrawals |
| Payment Information | For deposit and withdrawal processing | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
28bd9 uses your data only for specific, legitimate purposes. Your information is never used beyond its intended purpose.
28bd9 may use your data to personalise your betting experience. If you'd prefer to opt out of personalisation, please contact our support team.
28bd9 does not sell your personal information. However, in limited circumstances, it may be necessary to share certain data with trusted third parties.
Payment gateways (bKash, Nagad), identity verification services, and technology infrastructure providers may access your data solely for their designated functions. They are bound to uphold our privacy standards.
If required by a court order, government investigation, or legal process, we are obligated by law to provide the relevant information. We will notify you in advance wherever possible.
In the event of a future merger or acquisition involving 28bd9, user data may be transferred to the new entity. You will be notified in advance if this occurs.
28bd9 never sells your information to advertisers or marketing companies. Any such claims are false.
28bd9 uses industry-standard technology and processes to protect your data. Our security framework operates on multiple layers.
In the event of a data breach, 28bd9 will notify affected users within 72 hours and take all necessary action.
28bd9's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features. Disabling analytics cookies is entirely your choice.
As a 28bd9 user, you have the following rights over your personal information:
To exercise any of these rights, email us at privacy@28bd9.bet or reach out via live chat. We will respond within 30 days.
Even after a deletion request, some data may need to be retained for a specified period due to legal obligations.
28bd9 is strictly for users aged 18 and above. We do not knowingly collect or store personal data from minors.
Age is verified at the point of registration. If we suspect or are informed that an account has been created by a minor, that account will be immediately suspended and all associated data will be deleted.
If you believe a minor is using 28bd9, please report it to support@28bd9.bet.
28bd9 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of the active account + 5 years |
| Transaction Records | 5–7 years as required by law |
| KYC Documents | 5 years after account closure |
| Log Files | Up to 12 months |
| Cookie Data | Up to 1 year from the end of the session |
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.
28bd9 may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.
You will be notified via your registered email or mobile number of any significant changes. Continued use of the platform after such changes will be considered acceptance of the updated policy.
Check this page regularly or keep our notifications enabled to stay up to date with any changes.
If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to get in touch.
We take every request seriously and aim to resolve it as promptly as possible. Thank you for placing your trust in 28bd9.